With 24/7 Virtual Visits, you can connect to a provider by phone or video– on myuhc.com or the UnitedHealthcare® app. Providers can diagnose and treat a wide range of health conditions, including many of the same conditions as an emergency room (ER) or urgent care. Providers may even prescribe medication, if needed.

Whether you’re in a time of greater need or want to work on personal growth, you can get connected to self-help digital tools, in-person or virtual behavioral health providers and more. These resources and programs are designed to help with a variety of concerns from depression and anxiety to mental health and substance disorder services.

Reaching out may be hard —especially if you might not want anyone to know you’re hurting. From the privacy of home and the convenience of your mobile device or computer, you can receive caring support from a licensed therapist.

Designed to help treat conditions like ADD/ADHD, anxiety, mental health disorders, addiction, and depression, virtual therapy offers confidential counseling and includes:

• Private video sessions — in your home and at a time that’s convenient for you
• Help with coping for adults, children, and teens — your licensed therapist may provide a diagnosis, treatment and medication if needed
• Similar standard of care as in-person visits — you can see the same therapist with each appointment and establish an ongoing relationship

Once your coverage is effective, be sure to register on myuhc.com or call the number on your health plan ID card. 

Sometimes it just helps to have someone to talk to. With the Employee Assistance Program (EAP), you can reach an EAP coordinator 24/7 online or by phone for confidential conversation and referrals to expert care^T1 and services. EAP can help you and your family:

• Address depression, stress, anxiety or substance use issues
• Improve relationships at home or work
• Work through emotional issues or grief
• Get legal or financial assistance
• Find support for child and elder care services

With One Pass Select®, you can access a large network of gyms, including national fitness centers and boutique studios. Choose your membership tier and then you’ll be able to visit any gym location within your tier. One Pass Select gives you the flexibility to change tiers monthly or cancel at any time.​

Preventive care - such as routine annual checkups and certain recommended age-appropriate screenings and immunizations - is covered by most UnitedHealthcare plans for little or no out-of-pocket when you see network providers. A preventive care visit may be a good time to help establish your relationship with your primary care provider. It can also help you manage your health and create a connection for future medical services.

Calm Health is available through your plan at no additional cost to you. This means you’ll have access to the widely recognized mental well-being Calm app, which offers resources for sleep, meditation and mindfulness. With 24/7 access to digital content, you can set your own pace on the path toward a healthier you as you get help with information to meet goals like better sleep, building skills to manage stress, developing resiliency and building a mindfulness habit.

With Cancer Resources Services, you’ll have access to experienced cancer nurses who can provide guidance and support to you and your family during your cancer journey. They’ll help you understand your diagnosis, share information to help you make more informed decisions about your care and find emotional support for you and your family members.

A cancer diagnosis can bring on a range of emotions and concerns. Providing specialized cancer care management, our Cancer Support Program connects you to a team of highly rated physicians, providers, personal care nurses, and advocates. They’ll help you understand your diagnosis, monitor your medications and treatment plans, provide access to social workers for financial, transportation, and childcare needs, and more.

If you have a special condition, our Centers of Excellence (COE) network provides help finding a doctor and medical center as well as help with understanding your illness. COEs are intended to complement local hospital and physician care by helping you get access to care.

Fertility Solutions offers expert support and resources to help you learn about and explore options for expanding your family. You can schedule a call with a fertility nurse, search for fertility Centers of Excellence, and access 24/7 online educational resources. 

Get personalized 24/7 virtual support and guidance for your pregnancy, postpartum, and newborn journey with Maven Maternity. You and your partner can meet with providers anytime day or night so you can get the support you need, when you need it.

Whether you have questions about your health care options or healthier living, we’re here for you. Personal Health Support can help give you the information you need, so you can make informed decisions and focus on what’s really important. This program can help you:

• Get answers to questions about diagnosis and treatment options
• Find a network doctor or facility
• Learn about lifestyle changes, like diet and exercise, to help manage conditions
• Connect with a registered nurse
• Get online health education and support
• Resolve billing or claims issues

As soon as you enroll for a plan, sign up to get good-to-know information about your plan sent right to your inbox – even before your coverage begins. Look for tips and reminders like when to activate your account, what to expect at the start of your plan and so much more.

Sign up now

Downloading the UnitedHealthcare^® app gives you access to your health info, wherever you go. With your health plan right at your fingertips, you can manage your benefits anytime, anywhere. ^F1

• Find quality providers through Smart Choice search results personalized to your preferences
• See your claim details and view progress toward your deductible
• View and share your digital health plan ID card
• Find nearby care options in your network
• One-click cost estimates for frequently searched services