Whether you’re trying to understand a diagnosis, choose between treatment options, or change a medication, you can get a virtual second opinion through 2nd.MD.  Within days by video or phone, you’ll be connected with a doctor who will provide personalized information to help you understand your options as well as provide you with a summary to share with your treating provider. 

With 24/7 Virtual Visits, you can connect to a provider by phone or video– on myuhc.com or the UnitedHealthcare® app. Providers can diagnose and treat a wide range of health conditions, including many of the same conditions as an emergency room (ER) or urgent care. Providers may even prescribe medication, if needed.

Connect with an Advocate by phone or on the UnitedHealthcare^® app to get the information you need, when you need it. Specially trained Advocates are here Monday through Friday during business hours to help you understand your benefits, make more informed health care decisions and access the care that fits your needs. 

Reaching out may be hard —especially if you might not want anyone to know you’re hurting. From the privacy of home and the convenience of your mobile device or computer, you can receive caring support from a licensed therapist.

Designed to help treat conditions like ADD/ADHD, anxiety, mental health disorders, addiction, and depression, virtual therapy offers confidential counseling and includes:

• Private video sessions — in your home and at a time that’s convenient for you
• Help with coping for adults, children, and teens — your licensed therapist may provide a diagnosis, treatment and medication if needed
• Similar standard of care as in-person visits — you can see the same therapist with each appointment and establish an ongoing relationship

Once your coverage is effective, be sure to register on myuhc.com or call the number on your health plan ID card. 

Having a health plan that supports who you are matters. Some benefits that may be of interest to members and allies of the LGBTQ+ community include:​

• Gender-affirming procedures and services
• Behavioral health clinicians offering confidential support
• A variety of family planning benefits
• HIV prevention and services
• Access to trained UnitedHealthcare Advisors to advocate for your well-being

Preventive care - such as routine annual checkups and certain recommended age-appropriate screenings and immunizations - is covered by most UnitedHealthcare plans for little or no out-of-pocket when you see network providers. A preventive care visit may be a good time to help establish your relationship with your primary care provider. It can also help you manage your health and create a connection for future medical services.

Specialist Management Solutions provides support if you’re experiencing spine or joint pain and lower back pain. Our dedicated orthopedic nurse team helps you find quality care so that you can get back to your favorite activities. They can help you:

• Connect with high-quality providers
• Learn more about your diagnosis and treatment options
• Understand costs, your benefits and potential savings
• Manage pain
• Prepare for surgery and recovery, if needed

Get ongoing support before and after weight-loss surgery from a dedicated team of nurses. Our Bariatric Resource Services program offers educational resources, surgery preparation assistance and continued support to help you succeed.

Calm Health is available through your plan at no additional cost to you. This means you’ll have access to the widely recognized mental well-being Calm app, which offers resources for sleep, meditation and mindfulness. With 24/7 access to digital content, you can set your own pace on the path toward a healthier you as you get help with information to meet goals like better sleep, building skills to manage stress, developing resiliency and building a mindfulness habit.

With Cancer Resources Services, you’ll have access to experienced cancer nurses who can provide guidance and support to you and your family during your cancer journey. They’ll help you understand your diagnosis, share information to help you make more informed decisions about your care and find emotional support for you and your family members.

If you have a special condition, our Centers of Excellence (COE) network provides help finding a doctor and medical center as well as help with understanding your illness. COEs are intended to complement local hospital and physician care by helping you get access to care.

Fertility Solutions offers expert support and resources to help you learn about and explore options for expanding your family. You can schedule a call with a fertility nurse, search for fertility Centers of Excellence, and access 24/7 online educational resources. 

Hinge Health is a digital app for joint and muscle pain management. Featuring TrueMotion™ technology, the app provides exercise therapy tailored to you, plus access to a team of physical therapists and board certified health coaches who may help you:

• Recover from injuries
• Get ready for surgery
• Stay healthy and reduce pain

Maternity support is designed for all parents, no matter what the pregnancy journey looks like. Providing information and resources on everything from pregnancy planning to postpartum care, this program includes 24/7 access to online courses covering trimester benchmarks, nutrition and exercise during pregnancy, breastfeeding and more.

Get personalized 24/7 virtual support and guidance for your pregnancy, postpartum, and newborn journey with Maven Maternity. You and your partner can meet with providers anytime day or night so you can get the support you need, when you need it.

When you have a baby in the neonatal intensive care unit (NICU), you want to make sure they’re getting the very best care. Neonatal Resource Services offers a team of skilled neonatologists, NICU nurse case managers and  social workers to help during your baby’s stay. They provide support  from admission to after discharge, personalizing their care to your baby’s needs.

Whether you have questions about your health care options or healthier living, we’re here for you. Personal Health Support can help give you the information you need, so you can make informed decisions and focus on what’s really important. This program can help you:

• Get answers to questions about diagnosis and treatment options
• Find a network doctor or facility
• Learn about lifestyle changes, like diet and exercise, to help manage conditions
• Connect with a registered nurse
• Get online health education and support
• Resolve billing or claims issues

With Transplant Resources Services, you’ll have access to support throughout your care. In addition to being connected with experienced nurses who will help coordinate care with your doctors, you’ll have access to travel and lodging assistance as well as expert clinical support to help inform you on treatment plan options.

With myuhc.com® you’ll have secure access to your own personal health hub, full of the information you need to make the most of your plan.

Once your coverage starts, you can: ​

• Find and estimate costs
• Search providers
• View plan balances and claim details​
• Learn about covered preventive care
• Access your health plan ID card

Downloading the UnitedHealthcare^® app gives you access to your health info, wherever you go. With your health plan right at your fingertips, you can manage your benefits anytime, anywhere. ^F1

• Find quality providers through Smart Choice search results personalized to your preferences
• See your claim details and view progress toward your deductible
• View and share your digital health plan ID card
• Find nearby care options in your network
• One-click cost estimates for frequently searched services 

Discover all the member resources available to you – like tools to help you pick a doctor, keep costs down and find quality care that fits your needs.

Visit member resources on uhc.com